Artificial intelligence capability: Conceptualization, measurement calibration, and empirical study on its impact on organizational creativity and firm performance

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Overview

Paper Summary

Conflicts of Interest

Identified Weaknesses

Rating Explanation

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Paper Summary

Paperzilla title

AI: It's Not Just About the Tech, It's About the People (and Data, and Money...and a Few Other Things)

Developing an AI capability, which involves a combination of tangible resources (data, technology, basic resources), human skills (technical and business), and intangible resources (coordination, change capacity, risk proclivity), leads to increased organizational creativity and firm performance. Furthermore, organizational creativity was found to positively influence firm performance, suggesting an indirect effect of AI capability through enhanced creativity.

Possible Conflicts of Interest

None identified

Identified Weaknesses

Single respondent bias

The study primarily relies on perceptual data from a single respondent within each firm, which can introduce potential bias. Gathering data from multiple respondents within the same organization would enhance the reliability and validity of the findings by minimizing the risk of individual biases or misinterpretations.

Limited generalizability

The study focuses solely on firms located in the United States, limiting the generalizability of the findings to other contexts. Cultural differences, technological adoption rates, and regulatory environments can influence AI capabilities and their impact on organizational outcomes.

Context-specific factors

The AI capability framework, while comprehensive, might not be universally applicable to all organizations. Factors such as industry, size, type of AI application, and country of operation could influence the specific resources and capabilities required for AI success.

Lack of process perspective

The research does not provide a process-based perspective on how AI initiatives are planned and deployed within organizations. Understanding the different trajectories and challenges faced by organizations at various stages of AI adoption would provide valuable insights for practice.

Rating Explanation

This study offers a strong contribution to the field by developing a theoretically grounded AI capability framework and instrument. The empirical validation of the framework, demonstrating the positive effect of AI capability on organizational creativity and performance, is valuable. Despite some limitations regarding generalizability and single respondent bias, the study's rigorous methodology and significant findings warrant a strong rating.

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Topic Hierarchy

Domain:

Social Sciences

Field:

Business, Management and Accounting

Subfield:

Management Information Systems

File Information

Original Title:

Artificial intelligence capability: Conceptualization, measurement calibration, and empirical study on its impact on organizational creativity and firm performance

File Name:

1-s2.0-S0378720621000082-main.pdf

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File Size:

1.26 MB

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July 14, 2025 at 07:03 AM

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