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Social Sciences › Decision Sciences › General Decision Sciences
To Trust or to Think: Cognitive Forcing Functions Can Reduce Overreliance on AI in AI-assisted Decision-making
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Paper Summary
Conflicts of Interest
Identified Weaknesses
Rating Explanation
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Paper Summary
Paperzilla title
Make 'em Think, Not Just Trust: Forcing People to Actually Use Their Brains with AI
Cognitive forcing interventions can significantly reduce overreliance on AI in decision-making compared to simple explainable AI approaches. However, there's a trade-off: users find the more effective interventions less acceptable and less trustworthy, and the benefits seem to primarily accrue to those with high need for cognition, potentially exacerbating existing inequalities.
Possible Conflicts of Interest
None identified
Identified Weaknesses
Simulated AI
The study relies on a simulated AI model rather than a real-world AI system. This limits the generalizability of the findings to real-world scenarios where the AI models might have different characteristics and error patterns.
Limited task domain
The study focuses on a single decision-making task related to nutrition. The findings might not generalize to other decision-making domains with varying levels of complexity and stakes.
MTurk sample
The sample consists of MTurk workers, which may not be representative of the general population or specific user groups who would interact with AI-assisted decision-making systems in real-world settings.
Limited exploration of individual differences
While the study investigates the effect of NFC, it doesn't explore other potential individual differences (e.g., prior experience with AI, domain expertise) that might influence the effectiveness of cognitive forcing functions.
Rating Explanation
This is a well-designed study that makes a valuable contribution to the field of explainable AI by introducing and evaluating cognitive forcing functions as a method to reduce overreliance on AI. The experiment is rigorously conducted, and the analysis is thorough, including an important investigation of potential intervention-generated inequalities. However, limitations regarding the use of a simulated AI, a single task domain, and an MTurk sample prevent a perfect score.
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File Information
Original Title:
To Trust or to Think: Cognitive Forcing Functions Can Reduce Overreliance on AI in AI-assisted Decision-making
File Name:
2102.09692.pdf
[download]
File Size:
1.82 MB
Uploaded:
July 14, 2025 at 11:25 AM
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