Heritage in lockdown: digital provision of memory institutions in the UK and the USA during the COVID-19 pandemic
Descripción general
Resumen del artículo
Memory institutions in the UK and USA significantly increased their digital presence during COVID-19 lockdowns, focusing on content related to learning and communication to existing audiences. Virtual visits were less common, and while institutions made some efforts to address the needs of diverse audiences, there was room for improvement in engaging vulnerable communities and monetizing digital resources.
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Scientists found that when museums and libraries closed during the pandemic, they put lots of their cool stuff online. This helped people learn, but it was mostly for their usual visitors, and they didn't earn much money from it.
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Limitaciones identificadas
Explicación de la calificación
This research offers a comprehensive overview of how museums in the UK and USA adapted their digital offerings during the COVID-19 lockdown. It demonstrates a strong methodology through website surveys and data analysis, classifying digital offerings by type, audience, and content, highlighting the shift in online engagement during this period. Despite some minor limitations such as a limited assessment of audience engagement, it makes a valuable contribution to the understanding of digital transformation in the cultural heritage sector.
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